What are cookies?

A cookie is a text file containing small amounts of information which is placed by a website within a computer or device through your web browser; the cookie is subsequently sent back to the same website by the browser.

Cookies are designed to assist your computer or device to remember something the user has done within that website e.g. remembering that the user has logged in, or which buttons have been clicked.

There are specific cookies related to knowing a user is logged in or not. These are known as authentication cookies. Authentication cookies are important for the website to know what information to show you, or if it needs to ask you to log in.

If you wish to find out more about cookies, we find this website quite helpful www.aboutcookies.org (Hearts and Daggers is not responsible for the content of external websites)

By using the Hearts and Daggers website and mobile website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies as described in these policies. If you do not agree to such use, please see the Managing Your Cookies section for details on how to adjust your settings.

Cookie terminology

Session cookies - only last for the duration of your browsing session on the website. Your web browser would normally delete these when you close the browser.

Persistent cookies - these last longer than the browser session e.g. if you log into a website and then return to the website some days later, the website knows who you are and displays a welcome message to you. Persistent cookies enable this to happen.

First party cookies - these are set by the domain in the web browser e.g. at Hearts and Daggers, our first party cookies are set by heartsanddaggers.co.uk

Third party cookies - these are set by a different domain to the one on the website you are looking at. Third party cookies are used for a variety of reasons. These are outlined in the third party cookie section.

Cookies - FAQs

Why use cookies?

At Hearts and Daggers we use cookies to facilitate orders, and to recognise customers and understand and facilitate the customer browsing and shopping behaviour. This enables us to understand what elements of our site work well, and which ones don't. We use this information to improve our website to offer the best experience for you. Our website also employs third party cookies (such as google).

Do I have to accept cookies?

To make full use of the shopping experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer, tablet or mobile phone.

If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies you will may be able to place an order as cookies are required for the ordering process to be completed.

If you are uncertain about whether you would like to change your cookie settings, please see our list of Argos cookies and how they improve your experience as a customer, to help you understand how and why we use cookies.

Are cookies used on web, mobile and tablet?

Yes, cookies are used on web, mobile and tablet.

We know that many customers now shop using more than one channel, so we've put all the information about cookies right here, in one place. So whether you read these pages from your computer, your mobile phone, or your tablet, you can find out about the cookies.

How long do you keep cookies for?

On the whole we only keep cookies for the duration of your visit to the website except where indicated otherwise in the cookie list. Please see the cookie list for more information. Cookies placed by third parties may be retained for longer.

Do cookies contain my personal information?

No, cookies do not contain confidential information such as your home address, telephone number or credit card details. Hearts and Daggers does not control what information is stored by third party cookies.

The cookie list

We will update this list as we make changes to the shopping experience on our websites and mobile website.

Whilst we intend to update this page regularly, there may occasionally be some cookies missing from the list.

_ga cookie - This cookie is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
The main purpose of this cookie is: Performance

_gid cookie - This cookie is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
The main purpose of this cookie is: Performance

_gat - This cookie is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.
The main purpose of this cookie is: Performance

Hearts and Daggers share tools

We offer our customers the ability to share items on social networking sites such as Facebook and Twitter. If you take the opportunity to share content in this way, the social network may send cookies to your browser. We do not control the setting of, and accept no liability in connection with, these cookies - please look at the social network's websites for more information about what they do with cookies and how you can manage them.

Hearts and Daggers on social networks

We have a variety of pages on social networking sites such as Twitter and Pinterest. If you use these pages, the hosting sites may drop cookies onto your devices. We do not control the setting of, and accept no liability in connection with, these cookies - please look at the third-party websites for more information about what they do with cookies and how you can manage them.

Managing your cookies

You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies.

If you change your cookie preferences, you will still be able to browse around the site but certain functions may not be available. Also, by not allowing cookies, some of our standard functionality will not work, for example deleting certain cookies will remove items from your trolley or sign you out of your Hearts and Daggers account. Also, in the trolley icon at the top right of the web page, it may appear that you have items in your trolley, although these may actually have been deleted.

Your browsers 'help' menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using.

You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won't collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as 'clearing cookies'.

Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.

You can find some helpful information about controlling your cookies on www.aboutcookies.org. (Hearts and Daggers is not responsible for the content of external websites)

By using the Hearts and Daggers website or mobile website, you are agreeing to our Privacy and cookie policies and consent to the use of cookies as described in these policies. If you do not agree to such use, please adjust your settings as set out above.